PAYMENT & REWARD (FAQ)
Why do you shop with us?
- All data transfer at vape29.com is encrypted via SSL Certificate.
This means no exchange between the website and its visitors can be intentionally or accidentally "overheard" by a third party, regardless of whether the visitor is placing and order or just signing up for a account/ news letter.
- Credit Cards and Interac®
Interac® Online › Learn More
Interac® Online is only available for Canadian customers.
- Cash / Cheque / Money Order
About the Currencies
- Our default currency is Canadian Dollar.
Products' price is based on Canadian Dollar.
- All other currencies are used as reference only.
The "Total in Canadian Dollars" will be charged in your account.
What is the Reward Point Program?
To thank you all for your support and to offer future incentives to you we would like to give something back, this is why we have launched this great Reward Point Program.
Our Reward Point Program is as simple as it sounds. While shopping at our shop you will earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at Vape29.
The Reward Point Program began on 14 Feb, 2015. All purchases made after that date will earn points.
How does the Program work?
When an order is placed, the total amount of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
All pending points are listed in your Side Cart and will stay there until approved/confirmed by Vape 29.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want. Reward points do not expire and can be accumulated until you decide to use them. You must login to your account in order to view the status of your points. During the checkout procces you'll be able to pay for your order with your points balance.
Points and Values
Currently, for every $1.00 spent at Vape29 you'll earn 1 point. Each point is worth $0.05 off a future purchase.
Product Cost: $100.00
Value of Points Earned: $5.00
Redeeming Shopping Points
If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Vape 29. During the checkout proccess, on the same page that you select a payment method, there will be a box to select if you wish to use your points, as well as information on the total amount of points available. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase. Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Minimum Points Required
Currently, a minimum balance of 100 points ($5.00) is required before you can redeem them.
Minimum Purchase Amount Required
Currently, no Minimum Purchase Amount required to redeem your points.
Maximum Points Redeemptions allowed per order
Currently, there is no maximum amount of points you can redeem per order, so save for that big prize.
Will I earn points for shipping fees?
No. When calculating the amount of points earned. shipping fees are excluded.
Will I earn points for tax fees?
No. When calculating the amount of points earned. Taxes are excluded.
Will I earn points for discounted products?
Yes. When calculating the amount of points earned. All items which their price have been discounted are included, points will be awared to the discount price value.
Will I earn points when purchases paid with points?
Currently, no restrictions apply to what items may be purchased using your points balance.
Conditions of Reward Points
- Shopping Points are only available to registered Vape29.com.
- Shopping Points Reward can only be collected and used with online purchases. and are only validated at Vape29.
- Points are non-refundable and can't be transferred between member's.
- Shopping Points are non-transferable or exchangeable for cash under any circumstances.
- Shopping Points will not be refunded for any cancelled order.
- When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
- When calculating the amount of points earned. shipping fees and taxes are excluded.
- Please feel free to Contact Us